Frequently asked questions

Trahive is a revolutionary e-commerce platform that combines social commerce with smart shopping experiences. We bring together vendors and shoppers in an innovative marketplace designed to make online shopping more interactive, personalized, and enjoyable.

To become a vendor on Trahive, visit our "Become a Vendor" page and fill out the application form. Our team will review your application and get back to you within 48 hours. Once approved, you'll be able to set up your store and start selling your products on our platform.

Trahive accepts a wide range of payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and select cryptocurrencies. We're constantly adding new payment options to make transactions as convenient as possible for our users.

Our standard return policy allows returns within 30 days of purchase for most items. However, specific return policies may vary by vendor. You can find detailed information about returns in our Refund Policy or on the individual product pages.

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We take data protection seriously. Trahive uses industry-standard encryption and security measures to safeguard your personal information. We never sell your data to third parties. For more details, please review our Privacy Policy.